Pleasant atmosphere. From start to finish an exceptional experience. Scheduling / Front Desk very courteous and attentive to my needs. Neurophysiologist and neurologist very professional, knowledgeable, compassionate, and made patient comfortable through procedures.
“From the front desk to having test done, staff & doctors were absolutely wonderful & very informative. Wish my doctor would take time like this one did.
“Excellent information during assessment.
“Over all the visit was very pleasant. The staff was friendly but professional.
“Everyone was very nice & friendly — very professional in their work.
“The testing procedure is very painful, however the doctors were very nice and did an awesome job talking to me to take my mind off the procedure. Awesome bedside manners! The office staff were awesome as well!
“All are very warm + welcoming. Suggestions & advice informative & expertly explained.
“Created a relaxing environment.
“Very professional and caring. Listened to what I had to say.
“EXCELLENT TESTS — BOTH DRs 1st class —
DR. MONTEIRO — 1994 BACK SURGERY — OUTSTANDING PROCEDURE (THE BEST)
“It hurts like Hell but it only lasted a little while — The Physicians were very knowledgeable to inform us what was going on with each test. They had a good personality.
“Everyone I talked to were very informative answering my questions.
“Dr. von Tobel and his staff are wonderful! I highly recommend them. Excellent care and he listens to his patients.
“Everyone was very professional and friendly. I would recommend this office to anyone.
“Initial contact with James & due to cancellation able to come in sooner with help of Denise. Dr. Nalluri & Mr. Muzaurieta knowledgeable, explained process, which helped me with my nervousness. BRAVO.
“James is a great asset to this team. He makes the process w/ paperwork flow smoothly. He always makes you laugh, even on a not so good day.
“Staff very professional & well-versed, but not condescending. My comfort was their concern - much appreciated. Thank you for making a stressful situation not stressful at all!
“Very nice staff. Drs. helpful by all. Clean office, bathroom & room.
“James provided superior customer service - initial contact, scheduling past eval and billing questions. The staff was a joy to be around. Overall experience? Awesome!!!
“ Everyone was nice. The doctors explain what they are doing with the machines. What was going to happened. Thank you so much for helping. God bless the Doctors. Merry Christmas and Happy New Better Year.
“ This was my second nerve conduction, so I knew what to expect. The entire staff went out of their way to explain & answer questions. Very pleased.
“ The technician was very thorough, excellent. Knew his trade. Also with the doctor very pleased.
“ Very impressed with physician & especially neurophysiologist. Procedures were fully explained and each introduced
“ This was by far my best experience with any clinic I’ve been to! You guys made everything so effortless and inviting.
Truly felt cared for from beginning to end!
“ Staff and office was very nice. The only thing that bothered me was waiting in the exam room for far too long. Although
I was told prior to my appt. that to expect to be there 3-4 hours.
“ Overall experience was very good. Everything was explained during testing. Impressed with James when someone came
in thinking it was a COVID test site. He immediately cleaned all areas-doors.
“ I felt like I was in good hands and they answered all my questions and more. They made me feel at ease and spoke at
a level I understood. I am a bit claustrophobic, so the room felt really closed in & small to me – but I opened the door a little and
felt Better. Otherwise, it was a good Experience. Thank you!
“ I thought the office was run very well, from James as my first contact to both Drs. All were professional and made
me feel very comfortable. I would highly recommend the practice to others.
“ I was put at ease as soon as I entered the office & was quite comfortable throughout my time there.
“ Honestly, I was quite anxious about the tests, but the staff put me more at ease. I would rate them in the excellent
“ Your whole team was so kind and attentive. We appreciate the wonderful care!
“ Place was clean & well run. Very organized altho wait time out front was a bit long (1½ hours). Everyone friendly
& very professional. A great experience! People weren’t just friendly but kind, caring, knowledgeable, and fun!! 😊 Thank you all!
“ The doctors & staff were a joy to be with. They are very knowledgeable and take the time to explain the procedure
and keep things light.
“ Had appointment at 1:30. Did not get seen till 2:30. Everyone was extremely knowledgeable and helpful. I had a good
“ I consider myself very lucky today. You could not have ask for better people to help me. They was kind, just all around
nice people. All three of them. I wish all my doctors were as nice as those people in that office. 5 stars.
“ James Adrien was very cordial and attentive. Mr. "Al" was upbeat and helped relax my fears. He conveyed much helpful
“ Excellent Staff!!
“ The testing was easy and very informative during testing. Couldn't ask for better. All in all, very good timing — 2 hours at most! Great DR's and staff!
“ I have no suggestions — I was completely satisfied. I would like to say that I was very glad that I was told to take someone with me during the testing. During the NCS I started getting pretty tense. I asked for my husband and him holding my hands calmed me down.
“ Al, Thank you so much for your excellent care and guidance regarding my lower leg testing and diagnosis. You were so personable and fun at the same time. I truly enjoyed meeting you. Also, thank you for following up on the Report to Dr. Wallace's office to insure it was available for my appointment the next morning as I was only in Jacksonville for the week to accomplish a diagnosis.
“ I was nervous and put at ease by staff and docgtors. Very nice staff.
“ Everyone in the exam room made me feel comfortable and shared a laugh. Very helpful duing a less than fun test.
“ Doctor/tech and staff were very attentive to all of my needs. I would suggest the facility to family + friends.
“ I was very pleased with the whole staff at this office. Doctor, technician and Stephanie were awesome in making me feel comfortable about the test. Highly recommend.
“ Both Al + Dr. Nalluri were terrific. Made the testing easy.
“ Everything went very smoothly from scheduling to the procedures. Wait time was minimal as well.
“ Both technicians & Dr. explained the process. They were both very gentle and respectful. Very pleased with whole process.
“ You are very professional from administration to MD service. Been to 3 different labs for this study. You are hands down he best! Thx
“ I was impressed with the are, concern, kindness, sensitivity, knowledge, and overall treatment I received during my visit. The physicians (inc. technologist) and staff were par excellence. My gratitude.
“ Al Muzaurieta was very warm and encouraging. I appreciated the thoroughness of their questions.
“Thank you for your consideration, kindness, and advise.
“The services I received was excellent. They did an outstanding job.
“The doctors, technologist and scheduling staff did a excellent job. They gave me good information, explained the tests well. Gave me results and had empathy a great bedside manner. Thank you.
“I am grateful for a clear & unambiguous diagnosis of my problem & suggestion for a remedy.
“This office was the kindest + most accommodating group of people I’ve encountered in a long time. From the reception area to both of the procedures the staff was exceptionally pleasant, helpful, and competent. Excellent group!
“Each staff member and physician I encountered was informative before and during procedures/tests. Each person took their time with me and made me feel as if they want to help me.
“Very friendly staff. Mr. Muzaurieta was thorough, professional and caring. Dr. Nalluri was equally professional, thorough and caring. I would strongly recommend this facility.
“From the time I walked in the door until the time I left every staff member I came in contact with was extremely professional and polite.
“Your doctors were great but very supportive in my care for the test study. Again great job by everyone making me feel relaxed.
“Positively everyone was so polite and pleasant. Instead of just having a test, they made me feel like they cared about me. I highly recommend them!
“Staff make ya feeling relaxed. They were very polite + very professional. I was at ease with everyone.
“It felt like being with friends rather than a doctor’s office. Very important to people in pain and confused about what is happening to them. Thank you.
“Thank you for finishing in plenty of time to make it to my next drs. Appt. I appreciate all of you for your kindness.
“My experience in your office yesterday was excellent. Every staff member was courteous, efficient and professional.
“Very caring and professional. Thank you.
“Doctors and staff members were very nice and very helpful. Thanks to all.
“Staff excellent on all accounts. Their reassurance calmed me.
“Was well taken care of although painful
“Staff was excellent explaining the procedure and putting me at ease. Everyone was friendly and professional. Thanks.
“Excellent staff- everyone put me at ease. It was not a bad experience even though I was stuck about 30 times!
“Staff was very helpful and informative. The testing was not as painful as I anticipated.